Linux security device maker Yoggie has launched a knowledge base to support its small-formfactor ARM-based hardware firewall products. The Yoggie Knowledge Base uses an FAQ (frequently asked questions) format, and currently has about 40 questions that reveal interesting details about… Yoggie's tiny firewalls.

For example, one entry shows how the Yoggie's simple-Simon “low,” “medium,” and “high” security settings actually differ. Another explains why Yoggie bundles a third-party anti-virus application with its products.

Yoggie's ARMLinux-based hardware firewalls include the diminutive Yoggie Pico, which looks like a USB storage key and targets laptop users, and the Yoggie Gatekeeper, only slightly larger, which adds a pair of RJ-45 Ethernet ports. The Pico supports only 32-bit Windows PCs, as rewritten NDIS drivers are required to route all network traffic through the USB-connected device. The Gatekeeper can be connected inline, however, and thus can be used with any OS at all, Linux included. Both devices are true hardware firewalls with enough horsepower to protect about five connected PCs, the company claims.

Yoggie has seeded its Knowledge Base with questions frequently asked in emails and calls to technical support. Site visitors can also submit questions, which Yoggie support staff with then publish, with answers. Questions are grouped in three categories, including “general,” “technology,” and “troubleshooting.”

Shlomo Touboul, CEO, stated, “We want to make it as easy as possible for customers and partners to increase their knowledge of the Yoggie range.”

The Yoggie nowledge Base can be found here.

 
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